Pay my rates

Direct Debit: Take the worry out of paying on time by having your accounts paid directly from your bank, building society or credit union account. You have the choice of having your payments automatically debited on the due date or alternatively you can schedule the payments using our pay by phone or pay by web services.

If you have any questions about the direct debit system, call 4227 7426.

Pay on-line: Paying on-line is easy via our secure internet payment system using your Visa or Mastercard.

Make a secure payment by:

Wollongong City Council charges a Credit Card Payment Processing Fee of 0.8% on credit card transactions.  If you choose to use your credit card, you will incur this fee at the time of payment.  The fee is inclusive of GST.

For example, 0.8% equates to $0.80 cents in every $100.  That is; if you pay $100 using your credit card, the Credit Card Payment Processing Fee will be $0.80 and the total transaction will cost $100.80. Eg:

$100.00     Amount
$    0.80     Credit Card Processing Fee
$100.80     TOTAL PAYMENT

Phone: To pay your Wollongong City Council bills over the phone, 24 hours a day, seven days a week, call our payments line on 1300 723 745. We accept payments using Visa or Mastercard.
 
BPAY: BPAY allows you to pay a variety of bills from your cheque or savings account. Please note we do not accept credit card payments through the BPAY system. Contact your financial institution to register for BPAY, or visit the Bpay website.
  
POST Billpay: You can pay your Wollongong City Council bills in person at any Post Office, by phoning on 13 18 16, or by visiting the Post billpay website

Acreis Once: One payment. Once a month. Take the hassle out of paying bills. Call 1300 036 623 or visit the Acreis Once website to apply.

By mail: Send your cheque, and the payment slip at the bottom of your notice, to Locked Bag 8821, Wollongong, NSW 2500. Remember to allow enough time for the cheque to reach us by the due date. Make your cheque payable to Wollongong City Council, and mark it 'not negotiable'.

In person: Visit the ground floor of our Administration Building at 41 Burelli Street, Wollongong, between 8.30am and 5pm Monday to Friday except public holidays.

You can pay in person using cash, cheque or EFTPOS. Make your cheque payable to Wollongong City Council, and mark it 'not negotiable'.