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Accessibility Statement

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This statement is about the content on the Council’s website www.wollongong.nsw.gov.au. Council is committed to providing access to information for all people who use this website. This website has been developed with the widest possible audience in mind, including visitors using assistive technology, older people and people with visual, hearing, cognitive or motor difficulties.

Council is striving to achieve the W3C’s Web Content Accessibility Guidelines (WCAG 2.0 Level AA). As it continues to work to achieve compliance, there will be instances where full accessibility to all areas and aspects of its website will not as yet be achieved. However, Council is committed to the ultimate goal of providing full accessibility as soon as reasonably practical, having regard to resourcing and existing technology.

If you have any issues accessing any of the content on this site or have any questions about this statement, please contact us through Customer Service.

Customer Service

Customer service is on the ground floor of Council’s Administration Building, 41 Burelli Street Wollongong.
 
Opening Hours: Monday to Friday 8:30am – 5pm.
 
Phone: (02) 4227 7111
For the hearing impaired: 13 3677 (Australian Communication Exchange)
Mail:
Wollongong City Council,
Locked Back 8821
Wollongong DC NSW 2500

Help Downloading and Viewing Files

PDF Help

 

To view documents in a PDF format you will need the Adobe Acrobat PDF software version 5 or above installed on your computer.  Many computers have this software pre-installed. If your computer does not have Adobe PDF reader, visit the Adobe website to download and install the latest PDF reader.

Open a new window to get Adobe Reader 

Flash Help

In order to run some programs on our site you may need Adobe Flash Player installed on your computer. If your computer does not have Adobe Flash Player, visit the Adobe Flash website to download and install the latest version.

Open a new window to get Adobe Flash Player  

Quicktime Help

In order to run some programs on our site, you may need Quicktime installed on your computer. If your computer does not have Quicktime, visit the Quicktime website to download and install the latest version.

Open a new window to download quicktime 

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