Accessibility Statement 
Print this Page
This statement relates to accessibility of the content available on the website

This statement relates to content available on the Wollongong City Council website www.wollongong.nsw.gov.au.

Accessible Web Design

This website is developed and mainained with the widest possible audience in mind, including readers using assistive technology or accessibility features.

Wollongong City Council is striving to achieve and maintain conformance to W3C's Web Content Accessibility Guidelines (WCAG).

By adhering to guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and abilities of web-users in the community.

Unfortunalty not all content on this site is available in an accessable format that can be published in a timely manor.

If you experience any issues with the accessability of any content on this site or have have any questions about this statement, please contact us via our website feedback to Website Feedback or through Customer Service.

Customer Service

You can contact our Customer Service Team for assistance with Council websites.

Customer Service is located on the ground floor of Council's Administration Building, 41 Burelli Street, Wollongong.

Opening Hours: Monday to Friday 8.30am - 5pm

Phone: (02) 4227 7111
For the Hearing Impaired: 13 3677 (Australian Communication Exchange)
Email: council@wollongong.nsw.gov.au
Mail: Wollongong City Council. Locked Bag 8821, Wollongong DC NSW 2500

Help Downloading and Viewing Files

PDF Help

To view documents in PDF format, you must have Adobe Acrobat PDF reader software version 5 or above installed on your computer.

Many computers have this software pre-installed. If your computer does not have Adobe PDF reader, visit the Adobe web-site to download and install the latest PDF reader.

Open a new window to get Adobe Reader 

The Adobe website also provides a service to convert PDF files to HTML via an online form.

Flash Help

In order to run some programs on our site you may need FLASH installed on your computer. If your computer does not have Flash, visit the Flash website to download and install the latest version.

Open a new window to get Adobe Flash Player

Quicktime Help

In order to run some programs on our site you may need QUICKTIME installed on your computer. If your computer does not have QUICKTIME, visit the QUICKTIME website to download and install the latest version.

Open a new window to download quicktime 

Page last updated: