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City Centre

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Further information:
Economic Development Unit
Phone (02) 4227 7111

The City Centre is the heart of Wollongong and a hub for jobs, key regional services, cultural activity, entertainment and tourism.

Council's City Centre Revitalisation Team plays a key role in the management and development of the City Centre. Some key responsibilities of the team include:

  • Managing Council’s free City Centre WI-FI
  • Issuing a range of permits to operate in the City Centre and Crown Street Mall
  • Supporting and enhancing existing retail and commercial businesses in the City Centre
  • Working to deliver a vibrant and inviting City Centre
  • Ensuring the city feels safe to the community and shoppers.

To contact the team call (02) 4227 7111 or email  

City Centre News

Businesses, retailers and property owners can keep up to date with what's happening in the City Centre via our City Centre Newsletter.

City Centre News Autumn 2017 [3 MB]

If you'd like to be added to the mailing list, please email

City Centre permits and licences

Crown Street Mall is a unique space within a retail and business environment located at the heart of our Wollongong City Centre. Flexible spaces and a diversity of functions both day and night allow people of all ages to spend time in the Mall creating a hive of activity.
The City Centre team welcomes and encourages a range of activities and events in the mall.
For more information about events and activation in the Mall, see below.

Events and Festivals

An event’ and ‘festival’ is any activity, private, community or commercial, organised for a particular location (or series of locations) within Crown Street Mall, at a particular time, with a considerable number of persons attending.  This includes festivals / concerts / entertainment shows/ public concerts or other activities.
If you're interested in holding an event or festival in the Mall, please use our online application form


‘Fundraising’ refers to any activity that requests cash donations, direct debit arrangements or pledges from individuals, groups or businesses for community and/or charity events. It does not include requests for cash donations, direct debit arrangements or pledges for an individual’s personal use.
‘Fundraising activities’ include the selling of promotional items, toys, second hand or new goods, food, clothing, etc with the stated or declared intention of supporting a charity.  Roaming fundraising activities are not permitted in Crown Street Mall.
‘Fundraising representative’ is a person or team of people seeking donations in the Mall on behalf of a not-for-profit organisation and may include a registered charity. Those operating on a commission basis will not be offered a permit.
To request a fundraising permit, please apply online


‘Promotion’ is any activity that includes any concept that promotes a service or a sample product, and giveaways of sample product and/or sample merchandise. It does not include selling the product, service or any associated merchandise.
‘Handbill’ includes a placard, notice, book, pamphlet, paper or advertisement other than an advertisement affixed to any building abutting the road, but does not include a newspaper, magazine or book sold by a newspaper vendor or other person authorised by Wollongong City Council, nor any handbill containing material of an exclusively political nature distributed by hand to any person.
To discuss holding a promotion in Crown Street Mall call (02) 4227 7111 or email

Live Sites

The Live Sites program provides local artists, musicians and live street performers with a platform to share their skills and talents with the Wollongong community and its visitors.
The program contributes to the vibrant atmosphere of the Wollongong City Centre during the day and the night.

There's no cost involved and everyone's invited to register their interest in the program by appyling online.
Performers who register will be required to demonstrate their performance quality prior to being accepted into the Program.


Busking is permitted in the Crown Street Mall. There are three simple steps:

  1. Book your space by emailing or calling (02) 4227 7111.
  2. Collect your permit (daily cost $10.50 or half-day $5.10) from the iHub – 93 Crown Street Wollongong.
  3. While you're busking: remain in your precinct and at least 3 metres from any shop entry. Also keep a clear path for pedestrians. Ensure you stay within your time limit. Stay unplugged – no amplification. No offensive language, and neat and tidy dress must be worn.
  4. Display your permit at all times.

Busking and Live Sites Map

For more information on the Live Sites program email or call (02) 4227 7111.

Filming and photography

Before you can film or hold a photography shoot on Council-owned property or outdoor spaces, you'll need to take a look at the NSW Government Filming Protocol and read over its filming guidelines. You will also need to submit a Filming and Photography Application Form. We recommend putting in this form at least two weeks before the proposed shoot. Visit the Filming and Photography page for more information.

Outdoor Dining

Outdoor eating areas provide a place for customers to enjoy the sights, sounds and atmosphere of the outdoors as well as opportunities for interaction between customers and people on the street.

Council has an Outdoor Restaurant on Public Land Policy​ that has been developed to support and regulate outdoor dining across the city.

For more information or to apply for Outdoor Dining, visit Customer Service Online or call (02) 4227 7111.

City Centre Wi-Fi

Wollongong City offers free Wi-Fi coverage in outdoor areas along Crown Street, between Gladstone Avenue and Corrimal Street (including the Crown Street Mall and Globe Lane) and in the Arts Precinct area (between the Art Gallery and IPAC buildings).

The Wif-Fi has a three-hour time limit and/or a 250Mb download limit per user per day.

If you’re having trouble getting connected, Council has set up a hotline – call 1300 135 302 or visit our Wi-Fi page​.

Smoke-free zones in Crown Street Mall and Outdoor Dining

The Crown Street Mall is a Smoke Free Zone

Council has taken a leading role in helping to create a cleaner, healthier and happier space for people to live and visit.

Open space on public land in the Crown Street Mall is smoke-free.  This includes:

  • Crown Street from Keira Street to Kembla Street
  • Globe Lane (located between Crown Street to Church Street)
  • Globe Way (located between Globe Lane to Burelli Street
  • Church Street from Globe Lane to Court Lane.

There are no designated smoking areas in the Crown Street Mall.  Anyone wishing to smoke will need to move to the areas surrounding the Mall.

Butt out! People no longer want to breathe my smoke in Crown Street Mall...farewell from Nicci Butt

NSW Smoke Free Legislation
The Smoke-free Environment Act 2000 makes a number of outdoor public places smoke-free and also includes a ban on smoking within:
  • 4 metres of a pedestrian entrance to or exit from a public building.  Including: around entrances to public buildings e.g. commercial or business previses, shopping centres, malls and plazas, restaurants, cafes and clubs. Schools and colleges, theatres, cinemas and libraries, accommodation hotels and motels, recreational and sporting facilities as well as childcare facilities;
  • 10 metres of children’s play equipment;
  • public swimming pools and sports grounds; and
  • public transport stops and stations; and
  • outdoor dining areas.

Buildings used only for residential purposes are not covered by the ban on smoking within 4 metres of the building entrance or exit, with the exception of buildings that have an entrance/exit with a commercial use.

Smoking in outdoor dining areas is also prohibited and includes footpaths outside licensed cafes and pubs.

To obtain more information or to make a complaint, contact your local Public Health Unit or the Tobacco Information Line.

NSW Health: Tobacco information line 1800 357 412

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