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Customer Service
Customer Service (02) 4227 7111

Page Sections: Contact Customer Service | Contact a Council Service | Contact a Council Facility 

Contact our Customer Service Team - (02) 4227 7111

Customer service is a dedicated team trained across all areas of Council services and projects to be able to assist every resident with their enquiries.

Council's Customer Service team are friendly and helpful and will do their best to answer every question and query for you - and if they can't they'll transfer you to the right person in Council to speak with.

Customer Service is located on the ground floor of Council's Administration Building, 41 Burelli Street, Wollongong.

Opening Hours: Monday to Friday 8.30am - 5pm

Phone: (02) 4227 7111
Fax: (02) 4227 7277
For the Hearing Impaired: 13 3677 (Australian Communication Exchange)
Email: council@wollongong.nsw.gov.au
Mail: Wollongong City Council. Locked Bag 8821, Wollongong DC NSW 2500

Contact a Council Facility

Contact a Council Service

Community Engagement

Council's Community Engagement team is a small team dedicated to ensuring the community has access to accurate and timely information on range of Council  issues

Phone: (02) 4227 7096
Email: consultation@wollongong.nsw.gov.au
Mail: Locked Bag 8821, Wollongong DC NSW 2500

Human Resources

Council's Human Resources team can assist job seekers in completing the necessary application forms when applying for a position.

Phone: (02) 4227 7065
Email: jobs@wollongong.nsw.gov.au 
Fax: (02) 4226 9834
Mail: Locked Bag 8821, Wollongong DC NSW 2500

Volunteering Illawarra

Volunteering Illawarra is located on the corner of Church and Burelli Streets entrance via Church Street, Wollongong.
Phone: (02) 4227 7163 
Email: volunteering@wollongong.nsw.gov.au

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