Reserving an item

Wollongong City Library has a collection of more than 330,000 items.  However the item you are looking for might not be available on any given day at a particular location.  We offer a convenient solution.  By reserving an item you can choose to collect it at the library of your choice. 

What is a reservation?
If an item is on loan or at another branch you can request to place it on hold. When it is available you will be notified by either mail or e-mail. A fee of $1.60 per item applies to this service. 

How do I do it?
There are three ways to place a reservation - by using the public catalogues in the library, by accessing the Library website from home or by telephone

1. Public access catalaogues (OPACS)

• Make sure you have the catalogue screen displayed
• Using the Quick Search, Author or Title tabs at the top of the screen, type in the title you would like to reserve
• When you find the correct title entry, tick the box next to the entry and return to the top of the page
• Click on Reserve Selections
• Type your ID number (the barcode number on the back of your library card) in the Borrower Number space and your PIN number in the space below. (Ask staff if you have forgotten what your pin number is)
• Identify the branch library where you would like to pick up your hold (Pick up location)
• If there is a time limit on your hold, type in the date or use the drop down calendar to select a date
• Click on the Submit button

The reservation has now been placed and you will receive a notice by letter or email when it is available for pickup. Reservations will be held for 10 days from the date they arrive in the pick up location.

2. Library website

• Login to the library catalogue
• Search for the book you would like to reserve
• When the results of your search are displayed on the screen click in the check box next to the item(s) you would like to reserve
• Click on the Reserve Selection button on the blue toolbar
• Complete the Place Reservation form
• Click Place Reservation

The reservation has now been placed and you will receive a notice by letter or email when it is available for pickup. Reservations will be held for 10 days from the date they arrive in the pick up location.

3. Reserving by phone

• Have your library card ready
• Phone 4227 7428
• Tell the Library staff member the details of the item you would like to reserve
• The Library staff member will ask for the barcode number from the back of your library card in order to place the reservation.  He/she will also ask you which Branch you would like to pick the item up from.