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Wollongong City Council

COVID-19 Support Services Directory

We've put together a list of local and national organisations who offer support to people dealing with the many effects of COVID-19.

From practical help with food, housing and money, to mental health and relationships, we encourage anyone struggling to check this list and reach out for help.

If you can't find what you're looking for below, you're welcome to call our Community Development team for advice between 9am - 5pm weekdays on (02) 4227 7500.

You can also download a copy of our Wollongong LGA COVID-19 Community Support and Services Directory  PDF, 426.68 KB

ServiceService Support offeredSupport offered PhonePhone
ServiceIllawarra Aboriginal Corporation Support offeredAged Care, Housing and Family Support services Phone02 42110601
ServiceIllawarra Aboriginal Medical Service Support offeredHealth and Medical services Phone(02) 4229 9495
ServiceIllawarra Local Aboriginal Land Council  Support offeredAboriginal Land, Culture and Housing Phone02 4226 3338 
ServiceService Support offeredSupport offered PhonePhone
ServiceBeyond Blue - Healthy Families Support offeredResources and information for families and children of all ages Phone
ServiceRaising Children Network Support offeredFree information and resources for all ages Phone
ServiceHead to Health - Supporting Children Support offeredAustralian Government advice about supporting children Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceBellambi Neighbourhood Centre Support offeredInformation, support and referral. Food support. Phone(02) 42853055
ServiceBerkeley Neighbourhood Centre Support offeredInformation, support and referral Phone(02) 42711661
ServiceBulli Community Centre Support offeredInformation, support and referral. No Interest Loan Scheme. Phone(02) 42847006
ServiceCareWays Community - Dapto Neighbourhood Centre & Koonawarra Community Centre Support offeredInformation, support and referral. Food support. Phone(02) 42621918
ServiceCringila Community Centre Support offeredInformation, support and referral. EAPA vouchers if you need assistance paying electricity or gas bills. Phone(02) 42217744
ServicePort Kembla Community Centre Support offeredInformation, support and referral. No Interest Loan Scheme. Phone(02) 42763433
ServiceUnanderra Community Centre Support offeredInformation, support and referral. Food support. Phone(02) 42712213
ServiceService Support offeredSupport offered PhonePhone
ServiceCovid-19 Disaster Payment - New South Wales Support offeredCheck your eligibility for the Covid-19 Disaster Payment Phone
ServiceCentrelink Disability Support Pension Support offeredTalk to Centrelink to see if you are eligible for the Disability Support Pension Phone132 717
ServiceCentrelink Older Australians Line Support offeredTalk to Centrelink if you're an older Australian and need help with your age pension or another service Phone132 300
ServiceNational Debt Helpline Support offeredIf you're in financial difficulty as a result of the pandemic, you can get free support from a financial counsellor Phone1800 007 007
ServiceNo Interest Loan Scheme - NICCI NILS Bulli Support offeredNILS offers people on low incomes, safe and affordable access to credit.The scheme provides up to $1500 for essential goods and services. Contact a service to see if you qualify. Phone(02) 4283 1693
ServiceNo Interest Loan Scheme - Southern NILS Port Kembla Support offeredNILS offers people on low incomes, safe and affordable access to credit.The scheme provides up to $1500 for essential goods and services. Contact a service to see if you qualify. Phone(02) 4276 2224
ServiceService NSW Support offeredCovid-19 assistance finder, Covid-19 supports and resources. Phone 13 77 88. Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceFood Fairness Illawarra Support offeredLow cost and free meals directory Phone
ServiceGreen Connect Support offeredAre supporting those in need with a vegetable box, care box, food hamper or frozen meal delivery Phone(02) 42431537
ServiceNeed A Feed Support offeredProvides food hampers to those in need. For enquiries email support@needafeed.org Phone
ServiceFood relief when self isolating Support offeredPositive COVID cases and their close contacts who are directed to self-isolate by NSW Health, and do not have a means to obtain their own groceries, can contact NSW Health to arrange for food relief on 1800 943 553. Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceWollongong Youth Services Support offeredWe can't bring you in-person programs while stay at home orders are in place. But we're running some free programs online to keep you entertained and connected. Phone(02) 42278222
ServiceWollongong City Libraries Support offeredWe know it's not quite the same as visiting us, but there are still plenty of resources and activities you can safely access from the comfort of your own home. Check out our home-friendly activities and services. Phone
ServiceABC Kids Early Education Resources Support offeredAre you looking for high-quality media options to support your child’s early learning and emotional wellbeing during lockdown? Here are some recommended video and audio options from the Australian Broadcasting Corporation (ABC). Phone
ServiceSchool camp at home Support offeredCheck out some great activities for kids and families. NSW Office of Sport has videos and activity sheets to help you keep your kids entertained during COVID-19 lockdowns. Phone
ServiceActivity inspiration for children Support offeredCommunity Industry Group have put together this great list of free activities to keep children busy and entertained! Phone
ServiceActivity inspiration for adults Support offeredCommunity Industry Group have put together this great list of free activities to keep adults busy and entertained! Phone
ServiceWollongong Art Gallery Autism Friendly Making with Natural Materials - Ephemeral Art Support offeredGo exploring in nature with a family member or adult to create an ephemeral artwork using natural materials. Phone
ServiceWollongong Art Gallery One Point Perspective - Drawing & Painting Demonstration for Kids Support offeredGallery educator Dushan will show you how to draw and paint a retro looking landscape using one point perspective. This lesson will help you visualise your ideas in three dimensions Phone
ServiceWollongong Art Gallery Aerial Beach Scene - Painting Demonstration for Kids Support offeredGallery educator Skye will show you how to create an aerial beach scene. Phone
ServiceHealthy Cities Illawarra Support offeredCook Chill Chat online cooking workshop. Every Wednesday starting 13 October for 5 weeks. Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceWollongong Homeless Hub Support offeredHelp and advice for people who are homeless or at risk of homelessness Phone
ServiceSupported Accommodation and Homelessness Services Illawarra Support offeredSpecialist Homelessness Service supporting vulnerable women and families in the Illawarra and Shoalhaven regions Phone
ServiceNSW Government Link2home Support offeredLink2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year. Phone1800 152 152
ServiceTenants Services Support offeredFree specific advice and assistance for people renting their home Phone(02) 42743475
ServiceNSW Fair Trading Support offeredInformation about renting, strata, auctions, and open homes during COVID-19. Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceIllawarra Legal Centre Support offeredFree legal advice, Financial Counselling and Tenancy advice Phone02 42761939
ServiceService Support offeredSupport offered PhonePhone
ServiceLifeline Support offeredFree 24/7 phone counselling Phone13 11 14
ServiceBeyond Blue Support offeredFree 24/7 phone counselling Phone1300 22 46 36
ServiceMental Health Line Support offeredFree advice and referrals to mental health services available 24/7 Phone1800 011 511
ServiceKids Helpline Support offeredFree 24/7 phone counselling for kids, teens and young adults Phone1800 551 800
ServiceHeadspace Support offeredMental health support for people aged 12 - 25 years Phone
ServiceNSW Health Children and Adolescent Mental Health Services Support offeredPrograms for children, ​adolescents and their families impacted by mental health and emotional wellbeing Phone
ServiceIllawarra Shoalhaven Suicide Prevention Collaborative Support offeredLocal support for people in crisis or living with loss after suicide Phone
ServiceDomestic Violence NSW Support offeredSpecialist domestic and family violence services in NSW Phone1800 RESPECT (1800 737 732)
ServiceWomen Women's Information Service Illawarra Support offeredLocal domestic violence support services for women Phone
ServiceISLHD Drug and Alcohol Service Support offeredFree and confidential treatment and support services for people in the Illawarra and Shoalhaven dealing with alcohol, prescription or illicit drug use Phone
Service1800Respect Support offeredFree 24/7 phone counselling service to support people impacted by sexual assault, domestic or family violence and abuse. Phone1800 737 732
ServiceMission Australia Gamble Aware Support offeredProvides free, confidential, non-judgmental counselling support for individuals and families, and community members who are concerned about their own or others' gambling. Phone(02) 4267 6600
ServiceDepartment of Health - Older Persons Covid-19 Support Line Support offeredThe Older Persons Covid-19 support line provides information and support. Phone1800 171 866
ServiceIllawarra Women's Health Centre Support offeredProvides free or low-cost and affordable medical, allied and complementary health care as well as health and well-being programs, groups and education to improve women’s health. Phone(02) 42556800
ServiceCarer Gateway Support offeredCarer Gateway provides in-person, phone and online services and support to Australia’s 2.65 million unpaid carers. They will talk through what you need and help you to find local services and support to help you. Phone1800 422 737
ServiceCoping with pandemic fatigue in 2021 Support offeredThis e-book discusses what pandemic fatigue is, what the signs are and strategies for managing pandemic fatigue. Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceCOVID-19 Resource Language List Support offeredImportant health information translated into different languages Phone
ServiceNSW Multicultural Health Communication Service Support offeredA state-wide health service for people from culturally and linguistically diverse (CALD) backgrounds Phone
ServiceCentrelink Multilingual Phone Service Support offeredInformation on how to contact Centrelink if you speak a language other than English Phone131 202
ServiceIllawarra Multicultural Services Support offeredSupport for culturally and linguistically diverse communities Phone(02) 4229 6855
ServiceSCARF Inc Support offeredSupport for refugee entrants Phone(02) 4224 8646
ServiceMCCI Support offeredSupports people and communities from culturally and linguistically (CALD) diverse backgrounds in the Illawarra/ Shoalhaven, and ACT/ Queanbeyan regions. Phone(02) 4229 7566
ServiceRed Cross Support offeredProvides help and support to refugees, people seeking asylum, people in immigration detention and others who are vulnerable as a result of migration. We help based on needs and vulnerabilities, not visa status. Phone(02) 8383 7555
ServiceEmbrace Multicultural Mental Health Support offeredProvides a national platform for Australian mental health services and multicultural communities to access resources, services and information in a culturally accessible format. Phone
ServiceWollongong City Council Support offeredCovid-19 multilingual information Phone
ServiceMigration Council Australia Support offeredMCA has developed MyAus COVID-19—a multilingual app for Australia’s culturally and linguistically diverse communities about COVID-19, its impact and available support. Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceDisability Trust COVID Traffic Light Map Support offeredQuickly and easily find out the latest COVID risk that may be affecting your region Phone
ServiceDisability Gateway Support offeredInformation and services to help people with disability, their family, friends and carers Phone1800 643 787
ServiceAustralian Centre for Disability Law - Covid-19 Assistance Project Support offeredProvides free legal assistance to people with disability and their associates who have experienced legal problems due to COVID-19 restrictions Phone1800 800 708
ServiceDepartment of Health Support offeredInformation for people with disability about COVID-19 vaccines Phone
ServiceNDIS Covid information and support Support offeredInformation about supports for NDIS particiapnts during the Covid-19 pandemic. Phone
ServiceService Support offeredSupport offered PhonePhone
ServiceThe Frog Youth Services Directory Support offeredInformation Services Directory for Young People Phone02 4227 8222

If you're in a position to provide support to organisations helping others, the services below welcome contributions.

ServiceService Support offeredSupport offered PhonePhone
ServiceNeed a Feed Support offeredDonations of non-perishable food. Become a volunteer. Phone
ServiceGreen Connect Support offeredDonations of non-perishable food, winter clothing and homewares. Donate a care pack or vegetable box. Buy a meal for yourself and donate one to someone in need. Become a volunteer. Phone(02) 42431537
ServiceWollongong Meals on Wheels Support offeredNeed volunteer delivery drivers, meal packers and management committee members. Phone(02) 42265869
ServiceSCARF Inc Support offeredNeed donations of laptops, desktop computers, tablets, cables to connect desktops to modems and internet dongles. If you can help please contact Sophie-May sophie-may.kerr@scarfsupport.org.au Phone(02) 42248646
ServiceIllawarra Women's Health Centre Support offeredDonations of Woolworths/Coles/Visa gift cards for groceries and bills. Donations of petrol cards. Phone
ServiceWollongong Homeless Hub Support offeredDonations of food, toiletries, men's clothes and shoes. Phone

You can also visit our Community Support pages for more services and information provided by Council, or our COVID-19 Updates page for general information.