The COVID-19 pandemic is an uncertain and challenging time for our community.
Below is some general information about our local area and how we're responding to COVID-19.
Council has plans in place to support the continued delivery of services to you during the pandemic. We also have a wide-ranging support package to help our residents and businesses survive the current and future impacts of COVID-19.
We are constantly reviewing our plans to make sure we are prepared for any situation. at times we may need to change, reduce or postpone services and events at short notice. If this happens, we will let you know.
We'll also continue working with NSW Health, Police and other government agencies to provide support where we can. This includes things like sharing government announcements, managing public areas, and making spaces available for pop-up testing clinics.
To keep up to date with what Council's doing in response to COVID-19, see these links:
You can also follow us on Facebook for updates.
It is important to remember that the Wollongong area, often called the Wollongong Local Government Area (LGA), reaches from Helensburgh in the north to Windang and Yallah in the south. See the Wollongong LGA Map PDF, 655.39 KB for an overview of our area.
Advice from NSW Health applies to all of this Wollongong area unless otherwise specified.
Note that in some Public Health Orders, Wollongong has been included in the 'Greater Sydney' area. Please read NSW Health updates carefully to confirm which rules apply to Wollongong.
The Australian Government and NSW Health are rolling out a free COVID-19 vaccination program.
There are multiple places in the Wollongong area where you can get vaccinated, including the Illawarra Shoalhaven Mass Vaccination Centre and selected general practitioners and medical centres.
To find out more about COVID-19 vaccinations, check your eligibility and book a vaccination, please visit the NSW Health website.
COVID-19 vaccines are free for everyone in Australia regardless of your Medicare or visa status.
If a vaccination provider charges for any costs associated with getting the COVID-19 vaccination (including booking fees), you can report them to the Commonwealth Department of Health by email or call the Provider Benefits Integrity Hotline on 1800 314 808 (9am to 5pm weekdays).
If you have even the mildest COVID-19 symptoms, you should get tested as soon as possible.
It's free to get tested for COVID-19.
Visit NSW Health to find a testing clinic near you.
Visit NSW Health's COVID-19 case locations page to see details of where current cases are, and venues of concern.
To report issues that relate to COVID-19 and Public Health Orders, please call the Police Assistance Line on 13 14 44 or Crime Stoppers on 1800 333 000.
The COVID-19 check-in card is an alternative check-in method for customers who don't have smart phones and / or those who are not comfortable using the Service NSW web form.
The COVID-19 check-in card is a hard-copy (printed) card with a unique QR code that contains your registered contact details.
When you enter a COVID Safe business, a staff member scans your card and your visit is electronically recorded. If the business device can't read your QR code, the staff member will enter your details manually into the online web form.
Visit the Service NSW website to find out more and create a COVID-19 check-in card.
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