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Wollongong City Council

Council's Role in Emergencies

Council works with emergency services and other agencies to help plan for, deal with and recover from emergencies.

To prevent and prepare for emergencies we:

  • Prepare emergency plans and take part in the Illawarra Local Emergency Management Committee.
  • Support the FireReady program to reduce bushfire risk
  • Work to reduce flood risk, and make flood information available to the public
  • Include rules in our planning regulations to try and reduce risks like fire, flooding and erosion.

When an emergency is happening we might respond in these ways:

  • Support emergency services as needed
  • Send out crews to help with road closures, fallen trees, or other work to try and make things safer
  • Help spread important messages to the community.

What we do after an emergency is different in each case. Things we might do to recover include:

  • Clean ups and repairs in public areas
  • Extra services or advice to help the community clean up
  • Additional debris or clean up support may be provided through Wollongong Waste
  • Spread the word about any government support available to people affected by the emergency
  • Work with local emergency groups to look at ways we could handle emergencies better in future.

If you need to contact Council about an urgent issue outside business hours, call (02) 4227 7111 and select option 1 to be put through to our after-hours service.