You can also pay rates using these methods:

• Online via BPOINT with your Visa or Mastercard (please select the 'Portal Payment' option in the Biller Code field).
• Direct debit: set up automatic payments to come out of your account on a regular basis using our Direct Debit Ratepayers form PDF, 57.47 KB Make sure you read our Direct Debit Service Agreement PDF, 41.43 KB before setting up automatic payments.
• BPAY from your online cheque or savings account.  Visit BPAY’s website or talk to your financial institution for details.
• Post Billpay at any Australia Post outlet, by calling 13 18 16, or on the Post Bill Pay website.
• Over the phone by Visa or Mastercard 24 hours a day, 7 days a week on 1300 672 936
• Mail a cheque to Locked Bag 8821, Wollongong DC 2500
• In person with cheque, credit card or EFTPOS at our Customer Service Centre, 41 Burelli Street, Wollongong between 8.30am and 5pm on working weekdays.

If you’re paying by cheque, make it payable to ‘Wollongong City Council’ and mark it ‘not negotiable’.

For all credit card payments, a 0.6% processing fee applies.

Please note, we are not able to accept AMEX card payments.