Holiday Hours for Council Services

Customer Service Centre , 41 Burelli Street Wollongong

Closed from 12pm Wednesday 24 December.
Reopens 8.30am Friday 2 January.

Call centre

Closed from 12pm Wednesday 24 December.
Reopens 8.30am Friday 2 January.

Online self-service for applications, reports and requests

Available 24 / 7.
Online applications, reports and requests will be processed from Friday 2 January.

Council-related emergencies

Phone (02) 4227 7111 and choose option 1 to reach our after-hours call service.

Kerbside bin collections

No service Thursday 25 December
Collections resume Friday 26 December
Please place your bins out as usual to be collected within a couple of days.
Note that pick-up times will vary.

Our Waste Depot and Community Recycling Centre

Closed Christmas Day
Open 8am - 4pm weekends and public holidays
Open 7.30am - 4.30pm weekdays (non-public holidays)

Free community recycling drop-off events

Berkeley from 7.30am - 12pm on Saturday 27 December.
Helensburgh from 7.30am - 12pm on Monday 29 December.
Towradgi from 7.30am - 12pm on Tuesday 30 December.

Animal Care and Impounding Services

Closed from 12.30pm Wednesday 24 December
Open Monday 29 - Tuesday 31 December
Closed Thursday 1 January
Reopens Friday 2 January

Stray or roaming animals can be taken to Illawarra Animal Hospital during their opening hours, except on Christmas Day (Thursday 25 December).

Online applications to adopt, foster or reclaim a pet can be made any time, and will be processed during office hours only.

Beaches

See our Beaches page for patrol hours.
Note that beaches may close at short notice due to sea conditions. No flags = no swim.

Community Centres and Halls

Centres and halls managed by Council will be closed from 1pm Wednesday and reopen 9am Friday 2 January.

Pre-booked activities can go ahead with self-access.

Libraries

Hours vary at each location. See the Libraries' website for details.

Pools

All patrolled pools closed Christmas Day, Thursday 25 December.
See our pools page for opening hours.

The Vale Golf Course

Closed Christmas Day, Thursday 25 December.
Open all other days including public holidays.

Wollongong Art Gallery

Closed Mondays and public holidays (Christmas Day, Boxing Day and New Year's Day).
See the Gallery website for opening hours.

Wollongong Botanic Garden

Closed Christmas Day, Thursday 25 December.
Open 7am - 6pm Monday to Friday and 7am to 6.45pm weekends and public holidays.
Administration office closed from Friday 19 December, reopens Monday 5 January.

Wollongong City Leisure Centres

See the Leisure Centres' website for opening hours and timetables:
Beaton Park Leisure Centre
Beaton Park Heated Pool
Lakeside Leisure Centre

Wollongong City Tourist Parks

Office closed Christmas Day, Thursday 25 December.
Office open 9am - 7.30pm all other days.

Wollongong Memorial Gardens and Cemeteries

Cemeteries and gardens open for visitors every day during daylight hours, including Christmas Day.
Office closed from 12.30pm Wednesday 24 December, reopens 8.30am Monday 5 January.

Wollongong Youth Services

Closed from 12pm Wednesday 24 December, reopens Monday 5 January.
No outreach programs will be offered during this period.