Our Customer Service team are available to help you from 9am - 5pm weekdays.
Phone
Call us on (02) 4227 7111.
This is also our after-hours number for urgent Council-related issues. Choose option 1 to be put through to our after-hours service.
Visit
Our Customer Service Centre at 41 Burelli Street, Wollongong is open 8.30am - 5pm weekdays (except Public Holidays).
Do you need help with English?
If you don’t speak English well, or at all, you can call the Australian Government’s Translating and Interpreting Service (TIS) on 131 450. State the language of interpreter you need, and ask to be put through to Wollongong City Council on 02 4227 7111.
You will not be charged for this service.
You can also visit our Language Help page for more information about communicating in languages other than English.
We are all part of this community.
We value you.
Please respect us.
Aggressive or offensive behaviour will not be tolerated.
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