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City of Wollongong
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Flood Recovery Support for Business

Below are details of key local flood recovery support services that can help if your business has been affected by the flooding event on Saturday 6 April.

You can also use the Service NSW Disaster Assistance Finder tool to find what other services you may be eligible for, or visit the Service NSW website.

Financial support

Your business may be eligible for grants, loans and financial assistance if you were directly affected by the storm event on Saturday 6 April.

This includes:

Small businesses

  • Concessional loans up to $130,000
  • Transport subsidies up to $15,000

Sporting and recreation clubs

  • Concessional loans up to $12,000
  • Grants up to $2,000

Not-for-profit organisations

  • Concessional loans up to $25,000
  • Freight subsidies for primary producers.

You can find more about financial help by visiting the Service NSW website.

Phone support

Service NSW can provide personalised support through the Business Concierge service. This includes:

  • Financial assistance including vouchers, grants and rebates
  • Getting mental health support for you and your employees
  • Disaster and emergency assistance.

Call 13 77 88, Monday to Friday, 8am to 5pm (Sydney time) or register for a call back.

Recovery Assistance Points

The NSW Government is setting up Recovery Assistance Points to support residents and businesses impacted by flooding. Business Concierge will be available at these locations.

WhereWhen
Thirroul District Community Centre & Library
352-358 Lawrence Hargrave Drive, Thirroul 		Tues 30 April, 11am - 6pm
Wed 1 May, 9am - 3pm
Dapto Ribbonwood Centre
93-109 Princes Highway, Dapto 		Tues 30 April, 11am - 6pm
Wed 1 May, 9am - 3pm

As community needs change, the Service NSW website will be updated with information on where you can seek face-to-face support.

Damaged buildings or structures

If you have damaged structures on your property and are insured, check with your landlord (if appropriate) and insurance provider about support for clean-up.

Be sure also to take photos of any visible damage to your business premises (if it’s safe to do so). This will help you apply for financial assistance down the track.

What to do with your flood waste

  • Contact Service NSW. or visit one of the Recovery Assistance Centres to find out if your business is eligible for financial support towards clean-up and removal of debris.
  • Discuss commercial waste disposal options with your insurer.
  • You can also visit the Wollongong Waste and Recovery Park (Whytes Gully) and dispose of flood-impacted contents. Hours have been extended at Whytes Gully to 6pm until Friday 12 April.

Asbestos safety

During any clean-up be mindful of asbestos. If the property was built before 1990, there’s a good chance it contains asbestos. While asbestos materials are less of a risk when wet, they’re still a risk.

Check the NSW EPA website for more details on how to safely dispose of asbestos material.

For all other updates for residents, visit our flood updates and recovery page.